Privacy Policy

Information We Collect

We may collect personal information in various ways, including when you visit our site, register for services, or communicate with us. The types of information we collect include:

• Personal Information: Name, email address, phone number, postal address, and any other details you voluntarily provide when filling out forms or interacting with our site.

• Financial Information: Payment details you provide during transactions for our services.

• Usage Data: Information about your interaction with our website, including IP address, browser type, operating system, referral URLs, and browsing behavior.

How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services.

• To process payments and manage your account.

• To improve user experience by analyzing website usage and interactions.

• To communicate with you, respond to inquiries, or provide customer support.

• To send you marketing and promotional materials, with your consent.

• To comply with legal obligations or protect our legal rights.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers to help us operate our website and services, such as payment processors, hosting providers, customer support services and business operations

• Legal Compliance: We may disclose your information if required to do so by law, court order, or government regulation, or in response to a valid legal request.

• Business Transfers: In the event of a merger, acquisition, or sale of our company, your personal information may be transferred as part of that transaction.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that your browser places on your device when you visit our site. We use cookies to:

• Understand and save user preferences.

• Track and analyze website usage data.

• Provide a personalized experience.

You can choose to disable cookies through your browser settings; however, this may affect the functionality of the site.

Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Effect of Notice and Changes to Privacy Policy

Last Updated 12 August 2024

This Privacy Policy applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us. We may update this Privacy Policy from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Privacy Policy was last updated. Changes to this Privacy Policy take effect when they are posted on our website. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.

Who to contact?

You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request, in the following manner:

• Email address: dpo@ib-consulting.com.sg

• Any query or complaint should include, at least, the following details: • Your full name and contact information • Brief description of your query or complaint

We treat such queries and feedback seriously and will deal with them confidentially and within reasonable time.